John Fisher Creative
Design + Creative Direction by Andrew Fisher

Past experiences.

Award-winning creative.

Professional Summary

Over a decade of client service—creating
 visually striking experiences that solve real challenges. Empathetic leader. Analytical collaborator. Driven craftsman. Expert in user experience, interactive design, and brand communications. Inspired to produce thoughtful, strategic, and results-driven creative solutions. Passion for design has been applied to retail, restaurant, healthcare, Pharma, education, travel, and financial services accounts.

 

 

Associate Creative Director at Homeside

October 2017 – November 2018

As joint-leader of our creative marketing department, defined and executed creative innovation to support business goals alongside partners and executive leadership. Crafted creative strategy and facilitated the execution of solutions to solve business problems in customer brand experience and corporate operations.

  • Reshaped UX and creative strategy of our proprietary loan application, PersonalApply™ (personalapply.com)—resulting in $145MM in funded application volume in less than 10 mo. since launch

  • Designed and directed implementation of our PersonalApply rating stats app—with Slack integration—to monitor the experience through direct customer feedback. Over 10 mo. running, 98% of applicants submitted positive ratings—liking or loving their mortgage application experience

  • Maximized company-wide efficiency by directing creative execution of an internal platform organizing self-service resources and common reference material for our 500 employees nationwide

  • Facilitated transparency between Loan Officer’s and their Realtors to maintain valuable relationships. Created a mobile app solution for Realtors to easily track loans and customer status updates—Realtime™

  • Lead our digital product teams in strategic problem solving from product conceptualization, build and testing, through delivery—and implementation of our solution(s)

  • Delivered thought leadership in UX strategy and UI design. Building on creative innovation and the technical expertise of our organization

 

 

Design Director at ZoCo Design 

February 2017 – October 2017

Lead design team of 3 in conceptualization and realization of design strategy, digital product innovation, branding, and brand communications.

  • Delivered thought leadership in user experience strategy and componentized design, reshaping company process and delivery of digital and brand design experiences

  • Produced strong, strategic creative work above expectations

  • Clearly articulated strategic design decisions while presenting work to persuade client stakeholders for buy-in on our creative strategy

  • Identified areas of improvement in the production team and client services—delivered and implemented solutions to address priorities

  • Built a scaleable, repeatable estimating process to scope projects accurately, deliver solutions on-time and on-budget—driving greater profit-margin

 

 

Director of Design at Fine Citizens 

September 2013 – December 2016

Led the conceptualization and realization of every experience produced by our agency—team of 12. Digital products and brand communications.

  • Transformed agency with inspired thought leadership and built an award winning team with world-class design solutions—doubling (2x) revenue

  • Yielded 100% on-time, on-budget design deliverables by carefully reviewing project scope to produce accurate estimates and overseeing plus contributing to production

  • Achieved a 60% conversion increase and quadrupling (4x) of year-over-year revenue production for a major client, ROI above & beyond expectations

  • Strong planning skills & creative approach delivered a 70% profit margin for the agency on a major client engagement

  • Identified problems through brand and persona research prioritized business requirements to develop well thought out, informed design solutions

  • Mentored design team of 4, shaping their professional growth and establishing a stronger, more confident team

  • Clearly articulated design decisions—spoke confidently to lead creative strategy and visual brand communication efforts internally and externally

  • Advised our team on how to ask the right questions, exposing the root of client feedback to collaboratively produce stronger solutions

  • Persuaded primary client stakeholders by rationalizing creative strategy and demonstrating goal alignment—ensuring product integrity from concept through delivery

  • Management & negotiation of all creative design related vendor relationships

 

 

Senior Interactive Designer at Blue Diesel

August 2011 – September 2013

Highly conceptual thinking pushed creative boundaries with pharmaceutical clientele. Re-imagined complex data problems to create simple solutions.

  • Built dynamic interactive visual aid (IVA) tools with data visualizations that helped guide the rep conversation with doctors

  • Pioneered responsive websites in the Pharma industry—organizing information in easy-to-navigate, visually engaging and dynamic pages for all types of devices

  • Shaped an augmented reality clinical tool that facilitated the OAB conversation between patients and their doctors

  • Developed visuals for projection mapping and created exploratory touch screen, trade-show experience kiosks built on a gaming engine

  • Translated abstract ideas and Pharma requirements into tangible and beautiful design deliverables—transformed by data visualizations

  • Supervised work of Junior Designers and Freelance Designers—shaped the collaborative workflow with copywriters

 

 

Principal + Designer at John Fisher Creative

November 2005 – Present

Independent consulting. Creative direction and design of visually striking experiences that solve real challenges.

  • Founded the organization, informed by years of expertise in creative marketing, to showcase and create emotionally impactful solutions to business problems

  • Manage the end-to-end client relationship, prioritize business requirements, and rationalize creative strategy while designing against set goals

  • Define creative vision, create paths for purchase & build opportunities for brand loyalty. Interactive design. Brand communications. Environmental graphics

  • Created shelf-level intrigue for products as Environmental Graphic Design Consultant at WD Partners, May 2009 – May 2010

  • Contributions to a major CPG brand’s POS design helped them to refocus their audience and regain market share—an industry award winner for WD Partners

  • Conceptualized retail brand designs and created environmental graphics as Freelance Graphic Designer at Chute Gerdeman, June 2010 – February 2011

  • Instituted time and budget saving knowledge, setting a new standard in Chute Gerdeman’s process—reputable reliability with many call-backs as skillset complemented + augmented the design and implementation teams

 

 

Graphic Designer at Interbrand Design Forum

July 2007 – May 2009

Developed some serious chops working with large brands under extremely tight deadlines. Retail brand stores. Consumer packaged goods (CPG). Restaurants. Hospitality.

  • Created captivating brand signage, environmental graphics, packaging & apparel

  • Established thoughtful and progressive creative vision for many brands

  • Followed established brand guidelines effectively

  • Laid a foundation for new brands with concepts based on consumer analytics

 

 

Columbus College of Art & Design

September 2003 – May 2007

B.F.A. Advertising & Graphic Design

 

 

Skills

Art Direction, Graphic Design, Creative Strategy, Concepting, Typography, Color, Interactive Marketing, Interactive Design, Interaction Design, UI Design, UX Design, Motion Design, Visual Communications, Responsive Web Design, Wireframing, Prototyping, Presentation, Time Management, Client Service, Team Building, Management, Staffing, Training, Business Development, Agile, Usability, Understands HTML, iOS + Android App Design, Print, Layout, Branding, Brand Stewardship, Environmental Graphics, Packaging

Sketch |   InVision   |   Photoshop   |   Illustrator   |   InDesign   |   After Effects |   Keynote